Capability Statement

Built for Procurement

Everything a contracting officer needs to evaluate Elite Tech as a prime or subcontractor for tolling and contact center programs.

Founded

2020

Headquarters

Prosper, Texas

Industry experience

20+ years

Designation

Small business

Certifications

Procurement standing..

MBE

Minority Business Enterprise (MBE)

Issued by NCTRCA / City of Houston

SBE

Small Business Enterprise (SBE)

Issued by NCTRCA

TX HUB

Texas Historically Underutilized Business (HUB)

Issued by State of Texas

Core competencies

AI image review
Manual image review automated. 99.97% accuracy across all fifty states.
Contact center
CCaaS migration, IVR and conversational AI for high-volume agencies.
Back office
Revenue assurance, violation processing, lifecycle operations.
IVR & IVA design
Self-service voice and chat that deflects call volume and improves experience.
CCaaS migration
Lift-and-shift or full transformation from legacy to modern cloud platforms.
Program management
IBTTA-aligned program oversight, vendor management, lifecycle delivery.

NAICS codes

541512

Computer Systems Design Services

541511

Custom Computer Programming Services

541611

Administrative Management Consulting

541613

Marketing Consulting Services

541618

Other Management Consulting Services

561422

Telemarketing Bureaus and Other Contact Centers

Point of contact

Sabu Stephen

CEO / Founder · Primary Contact